Frequently Asked Questions

Does insurance cover water damage?

Yes, most homeowner policies cover sudden and accidental water damage. We work directly with your insurance and handle all the paperwork. You usually just pay your deductible.

How quickly can you get here?

We can usually be anywhere in Shreveport within 1-3 hours. We're local and available 24/7.

Is it safe to stay in my home during drying?

Usually yes. We'll tell you if there are any safety concerns, but most families can stay home during the process.

What makes Ark-La-Tex different from other companies?

Founded by lifelong Shreveport residents, we approach restoration differently. We built our business on three core promises: we're here when you need us, we deliver on our commitments within the timeframe promised, and we communicate with complete transparency. As your neighbors first and a restoration company second, we treat your home with the same care and attention we'd give our own.